What is eConsult?

eConsult is a secure, web-based tool that allows primary care providers to submit non-urgent, patient-specific questions to a participating specialty.

Relevant diagnostic testing, images, photos, letters or any other documentation to help inform the consult process may be included. The request is processed and assigned to an appropriate consultant, who is asked to respond within seven days. 

Why Participate?

Direct access to a consultant
Get the answers you need for your patients while avoiding time-consuming calls to connect with a consultant.

Avoid unnecessary referrals
Receive consultant advice while allowing patients to avoid being added to a waitlist and reduce the burden of having to travel to see a consultant.

Enhanced service experience
A timely answer to a clinical question can improve patient confidence and reinforce the primary care provider-patient relationship. 

Maximize the initial visit
If a face-to-face referral is still required, any diagnostic tests, courses for treatment, etc., may be requested and completed before the appointment leading to a more effective visit.

Participating Specialties:

The following specialties are available through eConsult:

Addictions MedicineHepatologyRespirology
Cannabinoid MedicineInfectious DiseasesSports Medicine
CardiologyInternal MedicineSurgery
Child/Adolescent PsychiatryNeurologyUrology
Chronic PainObstetrics/GynecologyWound Care
DermatologyOpioid Dependency 
Endocrinology & MetabolismOrthopedics 
GastroenterologyPalliative Care 

How Do I Learn More?

Click here to view the eConsult training materials.

How Do I Gain Access to eConsult?

eConsults must be sent through HEALTHeNL, the Provincial Electronic Health Record. Please be advised that the Newfoundland and Labrador Centre for Health Information is currently working to transition existing eConsult users to the new eConsult platform within HEALTHeNL. As a result, they are unable to onboard new eConsult users at this time, however, you can add your name to the recruitment list by sending an email to [email protected]  and include the following information: 

  • First Name:
  • Last Name:
  • Occupation (i.e. Physician, Nurse Practitioner, Specialist/Consultant):
  • Specialty Area (if applicable):
  • Email Address:
  • Telephone Number:

HEALTHe NL eConsult recruitment team members will be in touch after they transition the existing eConsult users. At that time, the Newfoundland and Labrador Center for Health Information will be happy to provide you with the access and training that you will require. Further communication and contact information will be sent out when NLCHI is ready to onboard new eConsult users.

Training and Education Materials 

eConsult training videos and Quick Reference Guides are available on the Newfoundland and Labrador Centre for Health Information website here.