CorCare Link Update
Dear Members,
I want to say thank you to everyone who joined the member town hall on Wednesday evening regarding the CorCare Link Access Agreement. We know how much you’re navigating, and we appreciate you taking the time to show up, speak honestly, and relay your concerns.
Members were clear about the challenges you are facing and the expectations you have of your Association. You spoke directly about pressure points in the system, the impacts on your day‑to‑day work, and the need for stronger representation. That message came through loudly and clearly.
We recognize that many members did not feel the NLMA acted strongly enough in pushing back on concerns arising from the NLHS CorCare Link Access Agreement. On behalf of myself, the NLMA Board, and staff, we are sorry. We are taking your feedback seriously and incorporating your suggestions in improving meaningful engagement and advocacy.
New Developments: CorCare Link
The NLMA received a revised copy of the CorCare Link Access Agreement yesterday afternoon. NLHS walked NLMA through the changes that have been made to the revised agreement.
Based on our initial and preliminary review, the revised agreement includes a number of changes that appear responsive to concerns previously raised by physicians. These include the removal of certain liability‑related provisions; removal of references to physicians bearing costs associated with NLHS breach investigations; removal of the requirement to maintain commercially reasonable and sufficient insurance; clarification that amendments to the agreement must be made in writing and signed by both parties; and removal of both the NLHS Privacy Policy and the Oath and Affirmation of Confidentiality from the agreement. This summary is not exhaustive. A more detailed explanation of the changes will be provided following completion of the NLMA’s legal review.
During yesterday’s meeting, NLHS confirmed that any physician who already signed the first version of the agreement will have that nullified once the revised agreement is released.
NLHS also committed that the use of CorCare Link will no longer be mandatory on the April 25, 2026, go‑live date to allow physicians more time to transition.
NLHS said it was also increasing support personnel to ensure physicians have additional resources during this transition. Further details on the transition timeline and available support will be communicated by NLHS.
Next Steps
An internal review of the revised CorCare Link Access Agreement is underway, as well as an external legal review. The CMPA has also agreed to review the revised agreement and provide advice to the NLMA.
More information will follow this review in the coming days.
Compensation for CorCare Training
NLMA received communications from the Minister of Health and Community Services this week, indicating the Department has approved NLHS to reimburse some CorCare approved training for FFS physicians. This process is managed by NLHS. While this training allocation was hard‑won and represents an important step, the NLMA will continue discussions with government to advocate for fairness and appropriate recognition of income loss as implementation moves forward. The Department has advised that the government continues to review the NLMA’s compensation proposal related to workload disruption post go-live on April 25.
Sincerely,
Gertie Mai Muise
Executive Director