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NL BASE eConsult

 

All family physicians and nurse practitioners in the province are invited to participate in the Newfoundland and Labrador BASE™ (Building Access to Specialists through eConsultation) eConsult demonstration project. 

 

WHAT IS eCONSULT?

eConsult is a secure, web-based tool that allows primary care providers to submit non-urgent, patient-specific questions to a participating specialty. Relevant diagnostic testing, images, photos, letters or any other documentation to help inform the consult process may be included. The request is processed and assigned to an appropriate consultant, who is asked to respond within seven days.

 

The Newfoundland and Labrador BASE™ eConsult project has been developed using the Champlain BASE™ eConsult service as a model. This service was first implemented in the Champlain region of Ontario by family physician/researcher Dr. Clare Liddy and endocrinologist Dr. Erin Keely in collaboration with the Champlain Local Health Integration Network and Bruyère Continuing Care.

 

WHY PARTICIPATE?

 

  • Direct access to a consultant: Get the answers you need for your patients while avoiding time-consuming calls to connect with a consultant.

 

  • Avoid unnecessary referrals: Receive consultant advice while allowing patients to avoid being added to a waitlist and reduce the burden of having to travel to see a consultant.

 

  • Enhanced service experience: A timely answer to a clinical question can improve patient confidence and reinforce the primary care provider-patient relationship. 

 

  • Maximize the initial visit: If a face-to-face referral is still required, any diagnostic tests, courses for treatment, etc., may be requested and completed before the appointment leading to a more effective visit.

 

 

PARTICIPATING SPECIALTIES:

The following specialties are available through eConsult:

Addictions Medicine

Hepatology

Palliative Care

Cardiology

HIV Provincial Program

Pediatrics

Chronic Pain

Infectious Diseases

Psychiatry

Dermatology

Internal Medicine

Public Health and Preventative Medicine

Endocrinology and Metabolism

Nephrology

Respirology

Gastroenterology

Neurology

Surgery

Geriatrics

Opioid Dependency

Urology

Hematology

Orthopedics

Wound Care

 

ACCESS eCONSULT:

To access the eConsult service or to receive more information, please email Jean Cook, CSF Project Coordinator at jcook@nlma.nl.ca

 

 

TESTIMONIALS:

This service has dramatically changed the way I practice and I am convinced it is leading to better outcomes. I have received responses to all eConsults in a timely manner, and the comments and suggestions were excellent. – Dr. Gordon Stockwell 

 

Here’s what others using eConsult had to say:

 

  • eConsult allowed me to access advice for my patient without having to go through the referral process.

 

  • In this case I would have made a decision based on my current knowledge, but welcomed the opportunity to double check with a consultant that this was the right course of action.

 

 

eConsult User Benefits

 

BACKGROUND:

 

President's Letter - All physicians invited to participate in eConsult project:

 

President's Letter: All physicians invited to participate in eConsult project (PDF)

 

Fact Sheet - NL BASE™ eConsult for Primary Care Providers:                                   

 

Fact Sheet - NL BASE™ eConsult for Primary Care Providers (PDF)

 

Fact Sheet - NL BASE eConsult for Consultants:

 

Fact Sheet - NL BASE™ eConsult for Consultants (PDF)

 

Fact Sheet - CMPA Assessment of eConsult:     

                                

CMPA Assessment of eConsult (PDF)